W D E 4 3 6 0 - 0 0 0 8 E N T E R P R WESTERN DIGITAL
Native| Translation
------+-----+-----+-----
Form 3.5"/SLIMLINE Cylinders | | |
Capacity form/unform 4360/ MB Heads 8| | |
Seek time / track 8.0/ 1.0 ms Sector/track | | |
Controller SCSI3 SI/ULTR/SCA2 Precompensation
Cache/Buffer 512 KB ADAP./SEGMEN Landing Zone
Data transfer rate 17.500 MB/S int Bytes/Sector 512
40.000 MB/S ext SYNC
Recording method PRML operating | non-operating
-------------+--------------
Supply voltage 5/12 V Temperature *C 5 55 | -40 60
Power: sleep W Humidity % 10 95 | 5 95
standby W Altitude km -0.305 3.048| -0.305 12.192
idle 7.1 W Shock g 10 | 70
seek 9.6 W Rotation RPM 7200
read/write W Acoustic dBA
spin-up 11.9 W ECC Bit 144,REED SOLOMON
MTBF h 1000000
Warranty Month 60
Lift/Lock/Park YES Certificates
**********************************************************************
L A Y O U T
**********************************************************************
WESTERN WDE2170/4360 80-PIN ENTERPRISE JUMPER SETTING
+---------------------------------------------------------+
|+-+ |
|| | Option Block |
|| | |
|| | |XX
|| | |XX
|+-+ |XX
| |XX
| |XX
| 80-Pin |XX
| |XX SCSI
| |XX I/O
| |XX
| |XX
| |XX
| |
| |
+---------------------------------------------------------+
**********************************************************************
J U M P E R S
**********************************************************************
WESTERN WDE2170/4360 INSTALLATION
Jumper Setting
==============
The drive is designed for use in a variety of systems. Therefore,
several configuration options can be set using the option block on
the front of the drive (end opposite the SCSI connector). In most
cases you will not need to change the default settings for normal
drive operation. However, some installations may require you to
install or remove certain jumpers in order to meet system
specifications.
SCSI ID Numbers
Each device on the SCSI bus requires a unique SCSI ID
number (0 to 7).
SCSI ID Numbers
---------------
Each device on the SCSI bus requires a unique SCSI ID number
(0 to 7 for 8-bit drives, 0 to 15 for 16-bit drives). Option
block pin 1 through 8 are used to set the SCSI IDs. The host
computer's SCSI controller typically uses ID number 7, and the other
numbers are used for devices such as hard drives. The WD Enterprise
has a default SCSI ID of 0.
SCSI ID 8-bit
-------------
+----------+-----------------------+
| SCSI ID | Jumpers |
| | 5&6 | 3&4 | 1&2 |
+----------+-------+-------+-------+
|x 0 | OPEN | OPEN | OPEN |
+----------+-------+-------+-------+
| 1 | OPEN | OPEN | CLOSED|
+----------+-------+-------+-------+
| 2 | OPEN | CLOSED| OPEN |
+----------+-------+-------+-------+
| 3 | OPEN | CLOSED| CLOSED|
+----------+-------+-------+-------+
| 4 | CLOSED| OPEN | OPEN |
+----------+-------+-------+-------+
| 5 | CLOSED| OPEN | CLOSED|
+----------+-------+-------+-------+
| 6 | CLOSED| CLOSED| OPEN |
+----------+-------+-------+-------+
| 7 | CLOSED| CLOSED| CLOSED|
+----------+-------+-------+-------+
SCSI ID - 16-bit
----------------
+----------+-------------------------------+
| SCSI ID | Jumper Location |
| | PINS |
| | 7-8 | 5-6 | 3-4 | 1-2 |
+----------+-------+-------+-------+-------+
| 0 | OPEN | OPEN | OPEN | OPEN |
+----------+-------+-------+-------+-------+
| 1 | OPEN | OPEN | OPEN | CLOSED|
+----------+-------+-------+-------+-------+
| 2 | OPEN | OPEN | CLOSED| OPEN |
+----------+-------+-------+-------+-------+
| 3 | OPEN | OPEN | CLOSED| CLOSED|
+----------+-------+-------+-------+-------+
| 4 | OPEN | CLOSED| OPEN | OPEN |
+----------+-------+-------+-------+-------+
| 5 | OPEN | CLOSED| OPEN | CLOSED|
+----------+-------+-------+-------+-------+
| 6 | OPEN | CLOSED| CLOSED| OPEN |
+----------+-------+-------+-------+-------+
| 7 | OPEN | CLOSED| CLOSED| CLOSED|
+----------+-------+-------+-------+-------+
| 8 | CLOSED| OPEN | OPEN | OPEN |
+----------+-------+-------+-------+-------+
| 9 | CLOSED| OPEN | OPEN | CLOSED|
+----------+-------+-------+-------+-------+
| 10 | CLOSED| OPEN | CLOSED| OPEN |
+----------+-------+-------+-------+-------+
| 11 | CLOSED| OPEN | CLOSED| CLOSED|
+----------+-------+-------+-------+-------+
| 12 | CLOSED| CLOSED| OPEN | OPEN |
+----------+-------+-------+-------+-------+
| 13 | CLOSED| CLOSED| OPEN | CLOSED|
+----------+-------+-------+-------+-------+
| 14 | CLOSED| CLOSED| CLOSED| OPEN |
+----------+-------+-------+-------+-------+
| 15 | CLOSED| CLOSED| CLOSED| CLOSED|
+----------+-------+-------+-------+-------+
SCAM
----
SCSI ID Numbers
Each device on the SCSI bus requires a unique
SCSI ID number (0 to 7)
The WD Enterprise drive supports the SCSI Configured Automatically
(SCAM) option, which automatically assigns SCSI ID numbers and
resolves ID conflicts upon bootup. If your SCSI controller and other
SCSI devices support SCAM, you do not need to manually assign a SCSI
ID to the hard drive.
Option block pins 17 and 18 are dedicated to the SCAM feature. To
enable SCAM, install a jumper as shown. To disable SCAM, no jumper
is required.
+-34-32-30-28-26-24-22-20-18-16-14-12-10-8--6--4--2-+
| o o o o o o o o X o o o o o o o o |
| o o o o o o o o X o o o o o o o o |
+-33-31-29-27-25-23-21-19-17-15-13-11-9--7--5--3--1-+
Disable Auto Start
------------------
The WD Enterprise drive can be configured to Auto Start, or
automatically spin up when power is applied to the drive. If the
drive is configured to disable Auto Start, it powers up, but will not
spin up until a start unit command is issued by an operator.
Option block pins 13 and 14 are dedicated to the Auto Start option.
To disable Auto Start, install a jumper as shown. To enable
Auto Start, no jumper is required.
+-34-32-30-28-26-24-22-20-18-16-14-12-10-8--6--4--2-+
| o o o o o o o o o o X o o o o o o |
| o o o o o o o o o o X o o o o o o |
+-33-31-29-27-25-23-21-19-17-15-13-11-9--7--5--3--1-+
Auto Start Delay
----------------
This feature delays the start-ip process to avoid an initial power
surge when several drives are powered up at once. The delay time
(default) is 4 seconds between drives, or the SCSI ID multiplied by 4
seconds. Let's say you have three hard drives in your system, and
they are set to SCSI IDs 0, 1, and 2. The drive assigned as ID 0 will
power up immediately; the drive assigned to ID 1 will power up in 4
seconds; and the drive assigned to ID 2 will power up in 8 seconds.
NOTE: The 4 second delay time can be changed in the drive's mode
parameter settings.
+-34-32-30-28-26-24-22-20-18-16-14-12-10-8--6--4--2-+
| o o o o o o o o o X o o o o o o o |
| o o o o o o o o o X o o o o o o o |
+-33-31-29-27-25-23-21-19-17-15-13-11-9--7--5--3--1-+
Option block pins 15 and 16 are dedicated to the Auto Start Delay
option. (This option is valid only if the Disable Auto Start jumper
is not installed.) To enable Auto Start Delay, install a jumper as
shown. To disable Auto Start Delay, no jumper is required.
Disable Unit Attention
----------------------
Whenever a target (WD Enterprise drive) has been reset by a power-on
or reset sequence, it communicates a unit attention message to the
initiator (host bus adapter).
Option block pins 19 and 20 are dedicated to the Disable Unit
Attention option. To disable unit attention, install a jumper as
shown. To enable unit attention, no jumper is required.
+-34-32-30-28-26-24-22-20-18-16-14-12-10-8--6--4--2-+
| o o o o o o o X o o o o o o o o o |
| o o o o o o o X o o o o o o o o o |
+-33-31-29-27-25-23-21-19-17-15-13-11-9--7--5--3--1-+
Disable Target Initiated Synchronous/Wide Negotiation
-----------------------------------------------------
During the power up sequence, the initiator (host bus adapter) and
the target (WD Enterprise drive) negotiate and agree upon three
items: bus width, bus speed, and synchronous/asynchronous data
transfer. Either the initiator or the target can start the
negotiation process, and once this process is completed successfully,
all "data in" and "data out" phases will operate as determined during
the handshake. The negotiation process is done only once, usually
during start-up.
+-34-32-30-28-26-24-22-20-18-16-14-12-10-8--6--4--2-+
| o o o o o o X o o o o o o o o o o |
| o o o o o o X o o o o o o o o o o |
+-33-31-29-27-25-23-21-19-17-15-13-11-9--7--5--3--1-+
Option block pins 21 and 22 are dedicated to the Disable Target
Initiated Synchronous/Wide Negotiation option. To disable target
initiated synchronous/wide negotiation, install a jumper as shown.
To enable target initiated synchronous/wide negotiation, no jumper is
required.
SCSI Termination
----------------
To ensure reliable communication, the SCSI bus must be properly
terminated. Devices located at the physical ends of the SCSI bus
should have their terminators enabled. All other devices must have
their terminators disabled.
Option block pins 23 and 24 are dedicated to the SCSI Termination
option. To enable SCSI termination, install a jumper as shown.
To disable SCSI termination, no jumper is required.
+-34-32-30-28-26-24-22-20-18-16-14-12-10-8--6--4--2-+
| o o o o o X o o o o o o o o o o o |
| o o o o o X o o o o o o o o o o o |
+-33-31-29-27-25-23-21-19-17-15-13-11-9--7--5--3--1-+
Termination Power (TERMPWR)
---------------------------
WD Enterprise drives have the ability to supply +5V to the SCSI bus
for termination. Option block pins 27 and 28 are dedicated to
TERMPWR. If you want the drive to supply TERMPWR to the SCSI bus,
install a jumper as shown. To disable TERMPWR, no jumper is required.
NOTE: Termination power from the hard drive is required only if the
host bus adapter does not supply it. However, both devices can
provide termination power with no detrimental effects to the system.
+-34-32-30-28-26-24-22-20-18-16-14-12-10-8--6--4--2-+
| o o o X o o o o o o o o o o o o o |
| o o o X o o o o o o o o o o o o o |
+-33-31-29-27-25-23-21-19-17-15-13-11-9--7--5--3--1-+
Spindle Synchronization
-----------------------
If you are installing two or more WD Enterprise hard drives, you can
synchronize their spindles to reduce the latency associated with
switching from one drive to another. Spindle sync allows the host to
synchronize the index pulses of the drives at a specified offset.
This means that the same numbered sector passes under the read/write
head at the same time across all drives. For more details regarding
the sync offset, refer to the Western Digital SCSI Implementation
Guide (document number 4096-0011116) and the WD Enterprise Technical
Reference Manual (document number 4079-001045).
NOTE: The spindle sync feature is intended for use with like WD
Enterprise drives only.
Option block pin 12 is dedicated to Spindle Sync, as shown. To
enable spindle sync, pin 12 must be connected on all drives that are
to be in sync. (Pin 11 is ground).
+-34-32-30-28-26-24-22-20-18-16-14-12-10-8--6--4--2-+
| o o o o o o o o o o o * o o o o o |
| o o o o o o o o o o o * o o o o o |
+-33-31-29-27-25-23-21-19-17-15-13-11-9--7--5--3--1-+
LED Support
-----------
If your system configuration allows the use of an activity LED
external to the WD Enterprise drive, you can power the LED from the
drive. Pins 10 and 29 are dedicated to LED support, as shown.
To install an external activity LED, connect the positive lead
(anode) of the LED to pin 29 and the negative lead (cathode) to pin
10.
+-34-32-30-28-26-24-22-20-18-16-14-12-10-8--6--4--2-+
| o o o o o o o o o o o o * o o o o |
| o o * o o o o o o o o o o o o o o |
+-33-31-29-27-25-23-21-19-17-15-13-11-9--7--5--3--1-+
NOTE: These pins can be used to power an LED located on the front of
the drive, or an external LED in systems where the front of the drive
cannot be seen.
Reserved Pins
-------------
There are a number of pins on the option block that are reserved for
development and manufacturing purposes:
- Pins 25 and 26
- Pin 30
- Pins 31 and 32
- Pins 33 and 34
- Key slot (prevents incorrect installation of connector)
+-34-32-30-28-26-24-22-20-18-16-14-12-10-8--6--4--2-+
| x x x o x o o o o o o o o o o o o |
| x x o o x o o o o o o o o o o o o |
+-33-31-29-27-25-23-21-19-17-15-13-11-9--7--5--3--1-+
Mode Select Options
-------------------
Certain configuration parameters can be altered by using the SCSI
Mode Select command. Some examples include Read/Write Error Recovery
Page, Format Device Page, and Caching Page. The Mode Select command
allows drive characteristics to be customized to meet your system
requirements. Refer to the Western Digital SCSI Implementation Guide
(document number 4096-001116) for more information.
Remote Option Block
-------------------
WD Enterprise 68-pin drives are equipped with a remote option block
that allows you to set SCSI IDs and enable select options such as
termination, spindle synchronization, and LED power. Customers using
the remote option block typically use a pre-fabricated cable for
convenient connection to the host. Do not use jumpers on this option
block. For more information, refer to the WD Enterprise Technical
Reference Manual (document number 4079-001045).
**********************************************************************
I N S T A L L
**********************************************************************
WESTERN WDE2170/4360 ENTERPRISE INSTALLATION
Notes On Installation
=====================
MOUNTING RESTRICTIONS
---------------------
The WD Enterprise drive is a precision mechanical assembly. Since
improper mounting may distort the drive frame and impair its proper
function, mounting the drive securely will ensure maximum
performance.
Western Digital provides technical support to those customers
requiring assistance with mounting design. Some customers may wish to
review their system mechanical design and system grounding
architecture to optimize drive performance and ensure compliance with
the various electromagnetic compatibility regulations in the markets
being served.
Ventilation
-----------
The ambient temperature surrounding the drive must not exceed 131*F
(55*C). The enclosure used to house the drive should supply
sufficient airflow around the drive and printed circuit board
assembly (PCBA) to maintain temperatures at or below the temperatures
defined in the Reference section of this manual. Operation above this
level may adversely affect the drive's performance.
Orientation
-----------
The drive features both bottom and side mounting holes.
Mounting
--------
Four 6-32 UNC screws are used to mount the drive. To avoid stripping
the mounting-hole threads, the maximum torque applied to the screws
should not exceed 6.0 in-lb. (0.675 N-m). Be aware of the following:
- The drive features four mounting holes on either side of the drive
and four mounting holes on the bottom.
- The maximum allowable penetration of the screws is 0.150" (3.8 mm).
This length allows full use of the mounting-hole threads, while
avoiding damage or stress to the PCBA.
SCSI CABLE LENGTH RESTRICTIONS
------------------------------
Single-ended SCSI drives allow cable lengths of up to 6 meters (19.68
feet). Users who plan to use "Fast" and "Ultra Fast" data transfers
with single-ended models should follow all the ANSI SCSI guidelines
for these operations. Differential SCSI drives allow cable lengths of
up to 25 meters (82.02 feet). Cables must meet the requirements for
differential cables as set forth in the ANSI SCSI standard.
Drives equipped with a SCA-2 connector are not designed for direct
cable attachment due to the combination of power and SCSI bus
signals. The ANSI SCSI standard states that any stub from the main
cable must not exceed 0.1 meters (.32 feet) for single-ended cables
and 0.2 meters (.65 feet) for differential cables.
+-----------+-----------------+------------+-------------+
| Bus Type |Properly |Single-ended|Differential |
+-----------+-----------------+------------+-------------+
| SCSI-1 |Max. bus length | 6m | 25m |
+-----------+-----------------+------------+-------------+
| SCSI-2 |Max. bus length | 6m | 25m |
+-----------+-----------------+------------+-------------+
| Fast SCSI2|Max. bus length | 3m | 25m |
+-----------+-----------------+------------+-------------+
| Ultra SCSI|Max. bus length | 3m | 25m |
| |point-to-point | | |
| |Max. bus length | 6m | 25m |
| |multi-drop | 15m | 25m |
+-----------+-----------------+------------+-------------+
| All |Max. stub length | 0.1m | 0.2m |
| |Min. stup specing| 0.3m | 0.3m |
+-----------+-----------------+------------+-------------+
CONNECTOR TYPES
===============
50-pin SCSI Connector
---------------------
50-pin models use a high density connector which is compatible with
ANSI SCSI "A" style connector specifications. It can transfer data in
8-bit (narrow) mode only.
68-pin SCSI Connector
---------------------
68-pin models use a high density connector which is compatible with
ANSI SCSI "P" style connector specifications. It can transfer data in
8-bit (narrow) and 16-bit (wide) modes. Both single-ended and
differential SCSI versions are available.
80-pin SCSI Connector
---------------------
80-pin models use a Single Connector Attachment (SCA-2) connector
which is designed for backplane connections. It can transfer data in
8-bit (narrow) and 16-bit (wide) modes.
MULTIPLE DRIVE INSTALLATIONS
----------------------------
If your system requires multiple devices, you may install up to eight
SCSI devices (including the host bus adapter) on an 8-bit SCSI bus;
up to sixteen SCSI devices (including the host bus adapter) on a
16-bit SCSI bus, or up to 32 devices (including the host bus adapter)
on a 16- bit SCSI bus with a dual processor host bus adapter.
INSTALLING THE DRIVE
--------------------
Because the Enterprise WDE2170 and WDE4360 drives are compatible with
a wide range of computer systems and host bus adapters, this manual
does not include system-specific information. If the information
contained in the following sections does not adhere to your setup,
refer to your computer system documentation for further details.
POWER CONNECTORS AND CABLE
--------------------------
50-pin Power Connector: AMP 2-in-1 (or equivalent)
Mating Connector: 1 by 4
PC power connector
Power Cable: 18 AWG 68-pin
Power Connector: Molex 3-in-1 combo (or equivalent)
Mating Connector: 1 by 4 PC power connector
Power Cable: 18 AWG 80-pin SCA-2 Connector
**********************************************************************
F E A T U R E S
**********************************************************************
WESTERN WDE2170/4360 ENTERPRISE INSTALLATION
Introduction
------------
Please review this installation guide before you install your WD
Enterprise hard drive. If you require assistance, contact our
technical support staff at 1-888-WDC-SCSI.
PRODUCT DESCRIPTION
-------------------
WD Enterprise hard drives are 3.5-inch, high-performance SCSI drives
designed for use in workstation, server, multi-user, array, and
audio/video applications. They feature outstanding performance,
capacity, and reliability.
These drives feature formatted capacities of 2.1 GB and 4.3 GB. They
are compliant with SCSI-3 SPI, support Ultra Fast (50-pin) and Ultra
Fast Wide (68-pin) host data transfer rates up to 40 MB/s, and offer
an SCA-2 (80-pin) interface. The WD Enterprise drives offer an
average read seek time of 8 ms and a media transfer rate of up to 140
Mbits/s.
There are currently two models available in the WD Enterprise series:
the WDE4360 and WDE2170. The "WDE" prefix represents the Western
Digital Enterprise group of products and the four numeric digits
denote the drive's capacity in megabytes. The model number listed on
the product label may include additional customer-specific
information.
PRODUCT FEATURES
----------------
The WD Enterprise drive offers the following features:
- Advanced Caching - Including Read and Write Caching, Pre-fetch, and
Adaptive Caching
- Command Queuing - Supports both tagged and untagged queuing;
command reordering maximizes the drive performance by minimizing
latency and seek time.
- S.M.A.R.T. (Self Monitoring Analysis and Reporting Technology) - A
hard drive firmware technology that performs drive failure
prediction by monitoring selected parameters during normal drive
operations.
- SCAM (SCSI Configure Automatically) Level 2 Compliant - Eases user
configuration of SCSI ID's and hot plugging on single and multiple
drive systems.
- Error Correction Code (ECC) - ECC on-the-fly is a feature
that allows some ECC errors to be corrected in hardware with no
delays to data transfer.
- 512 KB Data Buffer - The entire data buffer is user accessible. A 1
MB option is also available.
General Information - Handling Precautions
------------------------------------------
The WD Enterprise hard drive is designed to withstand normal
handling during unpacking and installation. Care must be taken to
avoid excessive mechanical shock or electrostatic discharge (ESD)
that can permanently damage the drive and void the warranty.
Be aware of the following precautions when unpacking and installing
the WD Enterprise drive:
- Do not unpack the hard drive until you are ready to install it.
- Handle the drive by the sides only and avoid touching the circuit
board components and connectors.
- Do not attempt to remove the drive cover. Servicing components in
the sealed compartment requires special cleanroom facilities.
Failure to observe this restriction will void the warranty.
- For additional handling information, refer to the Western Digital
3.5-inch Drive Handling Guide (document number SO999).
BEFORE INSTALLING THE DRIVE
---------------------------
NOTE: Record the hard drive's model number and serial number before
you begin the installation. Be sure that you have the following items
prior to installing the WD Enterprise drive:
- Computer system manual
- Operating system manual
- Host bus adapter manual
- Non-magnetic screwdriver
You may also need:
- Jumper shunts, if you change the drive configuration. Jumper shunt
are available from your local computer dealer or from Western
Digital technical support.
- Interface cable (for 50-pin or 68-pin models)
- A drive tray or mounting rails, depending upon system requirements
- Additional power cable(s)
Western Digital provides technical support to those customers
requiring assistance with mounting design. Some customers may wish to
review their system mechanical design and system grounding
architecture to optimize drive performance and ensure compliance with
the various electromagnetic compatibility regulations in the markets
being served.
Mode Select Options
-------------------
Certain configuration parameters can be altered by using the SCSI
Mode Select command. Some examples include Read/Write Error Recovery
Page, Format Device Page, and Caching Page. The Mode Select command
allows drive characteristics to be customized to meet your system
requirements. Refer to the Western Digital SCSI Implementation Guide
(document number 4096-001116) for more information.
**********************************************************************
G E N E R A L
**********************************************************************
WESTERN WDE 2170/4360 ENTERPRISE TROUBLESHOOTING
TROUBLESHOOTING
---------------
If you encounter a problem during installation of your WD Enterprise
drive, first review your computer system documentation to ensure that
you followed the setup procedures correctly, then use this checklist:
- Is the system plugged in and are all power connections secure?
- Is the host bus adapter installed correctly? Check to see that the
adapter card is seated properly. Also check for a possible system
resource conflict such as I/O port, IRQ, or DMA.
- Are the SCSI cables correctly connected to all devices? Make sure
that pin 1 is oriented correctly and that the connector is seated
properly.
- Have the SCSI ID jumpers been properly installed? Verify that there
are no conflicting SCSI ID settings among the devices.
- Are the devices on the ends of the SCSI cables terminated properly?
- Have the terminators been removed from devices in the middle of the
cable?
- Is the SCSI cable too long?
- Are you receiving an error code? If so, refer to your operating
system documentation for an explanation of the code.
- Have the option jumpers been installed properly?
If a problem persists, contact the manufacturer of the host bus
adapter to verify the hardware and software setup is correct.
If you have additional questions, contact your local dealer, the
Western Digital web site (at www.wdc.com), or Western Digital
Technical Support at 1-888-WDC-SCSI for assistance.