Reprint of letter received 06/05/92 Uploaded by Atari Inc. Michigan-California Lumber Company Camino, California May 27, 1992 Atari Corporation Sunnyvale, CA 94089 Attn: Customer Support Dear Atari folks: Enclosed is our broken Portfolio and a check for a new Portfolio. I would like to take this opportunity to tell you how useful the Portfolio has been in our operations. Michigan-California Lumber Company is a lumber sawmill and owner of 75,000 acres of forest land in the Sierra Nevada. Our land management activities include tree harvesting, tree planting and environmental monitoring. The Portfolio has proved to be an excellent tool for data collection in the woods. We use the spreadsheet capability exclusively to input data such as tree planting information, tree survival data, soil erosion monitoring data, tree measurement data and tree harvesting quality control information. As you might imagine, the Portfolio has experienced extremes, rain, snow, and lots of dust. I've even dropped it several times with no apparent harm. Throughout it all, the Portfolio has performed admirably. Our Portfolio met its fate this week when a co-worker was measuring log quality and fell with the Portfolio in hand. As he was instinctively bracing himself, the machine was slammed against a sharp branch thus damaging the LCD screen. To our surprise the machine still worked but had a crack with a much reduced window on the left side of the screen. Once back at the office we were able to upload all the information we had collected for the day and no data was lost as a result of the accident. We have looked at other date recorder computers that are designed specifically for forestry applications and harsh conditions but these machines cost 5 times as much, are heavier and bulkier than the Portfolio. We would like to commend you for producing an inexpensive, durable machine that has been useful even for unintended purposes. We are anxiously awaiting a replacement. Sincerely, C.K.